NonSmokers.DK. acknowledges that you are concerned how your information is used and shared, and we appreciate your confidence that we treat your information in confidence. This section describes our policy regarding your personal information. By vistiing our website and entering your information, you indicate your acceptance of the policy described below.
Which information does NonSmokers.DK collect?
The information you submit helps us to improve your shopping experience. Below is an outline of the information we collect and how it is used.
Information supplied by you:
We receive and store all information that you directly submit on our website or otherwise. You are not required to submit this information, but some is required to access all features on the website and our customer services. We use the information supplied to answer your queries, adjust future shopping visits to your exact neds, to improve our business and to communicate with you.
Automatically collected information:
We receive and store certain information every time you communicate with us. For example, like many others, we use "cookies" and receive technical information from your web browser when you visit our site. At the bottom of the page you can read more specifically what information we collect. A number of suppliers offer tools to visit websites anonymously. That will of course prevent us from personalizing your experience at nonsmokers.co.uk when we can't recognize you, but we want to make you aware that the possibility exist.
If you do not wish to receive newsletters or other mails from us, please log in to your account and deselect newsletters and offers.
CREDIT CARD SECURITY:
We have gone to great lengths to supply a secure solution for our customers, and we guarantee that we will never store sensitive credit card information on our own server.
All credit card transactions are handled directly by our secure payment provider, RBS WorldPay.
When you pay for an order by credit card you are authorizing us to credit your card when we ship your order.
The process can be outlined thus:
|Complete||When shipping||Entire amount|
|Part complete||When shipping / Customer Approves first.||Entire amount|
|Partly out of stock (*)||When shipping||Price of sold out goods deducted|
|Out of stock||Never||Transaction cancelled|
What about Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer via your web browser, that enable our system to recognize your browser and offer features like automatic login and persistent shopping baskets between your visits.
Your browser can be set to treat cookies in different ways, including disabling them completely. But cookies are required for several features of our website, so we recommend that you keep them turned on. You can also set your browser to only allow "session cookies", this will prevent you from being recognized in future sessions but still allow features such as our shopping cart to work.
Does NonSmokers.DK share customer information with others?
Transfer of business activities:
In the course of developing our business, we may buy or sell assets. In deals where a business or a part of a business is bought or sold, the customer database is usually one of the assets transferred. Likewise, if NonSmokers.DK. or a significant part of our business should be bought by a third party, our customer database would be a natural part of such a transaction.
Protection NonSmokers.DK og andre:
We will release account and other personal informations if it required by law to do so, or to protect our property, website security or that of other users. This may include sharing information with other companies to prevent fraud, for example relating to credit card abuse.
With your acceptance:
Except for the above cases, we will always ask you first if we plan to share your information in any other way. You will be contacted in advance and have the opportunity to opt out from any such sharing.
How safely is my information stored?
The information collected by NonSmokers.DK is saved in a database, which is protected by several levels of access control.
It is important that you protect against abuse of your password and unauthorized use of your computer. Always log off a computer that you share with others.
What information can I access?
NonSmokers.DK. gives you read-only access to the following information about you, and in certain cases you can also change this information. The list is subject to change as our website develops.
What options do I have?
We need some basic information to ship goods to you, but you are not required to create an account on our website to place an order.
However, by creating an account you will get access to discounts, permanent shopping basket, newsletter etc. You can add/remove/change the information on the "Your account" page.
Automatically collected information (details)
The information we collect and analyze include your IP-address, login, email address, password, computer and connection information such as browser type and version, operating system, shopping history (with us) URL addresses visted on our website, including date and time, cookie number, and the list of products you viewed or searched for.